Stretch and Care FAQ’s
Why Use Our Tent Cleaning Services?
- Make life easier: Tents are heavy, large, and difficult to clean by hand.
- Save time: No need for a drying space or losing manpower during busy periods.
- Maximise returns: Regular cleaning strengthens fabric structures and extends the
lifespan of your investment.
How Do I Get My Tent to You?
We offer several convenient options:
Self-delivery or collection: Drop off your tent at our warehouse in Norbiton, KT2
7AZ.Nationwide collection: We can collect and return your tent, whether it’s in use or
storage.
Courier options: Arrange your own courier or we can organize one for you. A pallet
delivery is often the most cost-effective for multiple items.
How Long Does Tent Cleaning Take?
General cleaning: We aim to process items within 2 weeks but this can change
during busy periods.
Do You Service All Areas?
Yes, we offer our cleaning services across the UK. If you’re located over 150 miles from London, we can assist with delivery costs.
What Happens If There’s Damage?
During our pre-wash inspection, we check for any damage such as small holes or tears. Some hidden damage may only be visible after cleaning. If any significant damage is uncovered, we will contact you to discuss repair options. While we handle tents with care, older or degraded fabric may occasionally weaken during cleaning.
Contact Us Today for Professional Tent Cleaning and Repair Services
Convenient and hassle free: save time and energy by leaving the cleaning to us. You wouldn’t wash your clothes by hand, so why wash your tents by hand?
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Get In Touch
Unit C Station Yard, Kingston upon Thames KT2 7AZ
- Email: maintenance@stretchandtents.co.uk
- Phone: 020 7097 1875
- Hours: Mon-Fri 9:00AM - 6:00PM